Other Projects
Additional projects I have worked on
Clienteling Software for Luxury Brands
Project Type: Product enhancement
My Role: UX designer
Summary: A clienteling app to assist sales associates provide a better customer service. This app was sold to a number of companies, ranging from a luxury clothing brands to well know retail brand. It facilitated a better in-store customer experience, as well as seamlessly integrating with the brands online presence. I supported the continuous product development including rounds of design updates and feature additions.
International Conferencing App
Project Type: App development
My Role: Front-end Developer
Summary: An app facilitating hundreds of attendees and their agendas over a 3 day event. I supported as a front end developer working with HMTL, CSS and JavaScript taking the designs from Figma and applying them to the application. As well as introducing new functionality such as image upload.
Global Roofing Solutions Provider
Project Type: System Enhancement
My Role: UX designer
Summary: A customer collection app streamlines the collection of roofing project materials, a crucial element in ensuring a seamless and positive customer experience. The company had identified an opportunity to optimise the collection process. Previously, customers were required to collect all materials at once, even if some items had extended lead times. This created unnecessary delays for customers eager to begin construction. I supported this project by creating prototypes and proposed new features into the existing system to enables users to have more control over their collections (amending time slots) and flexibility over product collection.
Globally recognised automotive manufacturer
Project Type: Product Ideation
My Role: Research designer
Summary: I worked with a car manufacturer on a project based around innovating the future of autonomous driving. This project was less design based but allowed me to develop creative & innovative business skills as we worked as a cohesive team to meet tight deadlines. This project was quite conceptional, and did test my ability to adapt my skills to allow me to meet the clients needs.
Public Sector Service Consolidation
Can a users identity be verified to access public digital services? How do we approach designing a service for such a broad range of customers.